Shipping

UK domestic shipping

Your order will generally be dispatched within 1-2 working days once it has been processed, for pieces that are currently in-stock.

For made-to-order items, it may take longer to craft and prepare for shipment, typically 4-6 weeks.​

International shipping

We currently do not ship internationally via our website. Please reach out to us on info@feldi.london directly and we can arrange your order.

Returns

Return Cost

All returns are at your own cost and you are responsible for the piece until it arrives. We recommend using a trusted courier, and keeping your tracking details until we have confirmed safe receipt of your return.

14 Days to Return

We accept returns on unworn and unaltered jewellery in their original boxes.  for up to 14 days from the date of delivery.

We do not accept returns or process refunds on any personalised, made-to-order or bespoke orders, unless the product is damaged, defective or faulty when delivered to you.

We reserve the right to deny any unreasonable returns or exchanges, such as on items that have been worn, damaged after receipt, or altered.

please contact info@feldi.london for the next steps.